Please read these terms and conditions carefully before using the ffbd platform. This document defines your rights, responsibilities, and your relationship with ffbd. By registering or using the platform, you are deemed to have accepted these terms.
A quick overview of the key highlights of ffbd's terms and conditions
Age Restriction & Eligibility
You must be at least 18 years old to open an account with ffbd. This platform is strictly prohibited for minors. ffbd reserves the right to verify the age of any member at any time.
Bonus & Promotions Terms
All bonus offers are subject to specific wagering requirements. Please read the terms before claiming any bonus. Attempting to claim bonuses across multiple accounts may result in account termination.
Deposit & Withdrawal Policy
Specific limits apply to deposits and withdrawals. Large withdrawals may be held until KYC verification is complete. All transactions are secure and encrypted.
Betting Rules
Separate betting rules apply to each sport. Refund policies for cancelled or abandoned matches differ accordingly. ffbd reserves the right to change odds at any time.
Account Security
Each individual may open only one account. It is the member's responsibility to keep their password and login credentials confidential. Accounts may be temporarily suspended if suspicious activity is detected.
Dispute Resolution
For any disputes, please contact ffbd customer support. In the case of disputes regarding betting outcomes, ffbd's system logs shall serve as the final and definitive record.
Important Notice: These terms and conditions form a legal agreement between you and the ffbd platform. By registering on ffbd or using any of its services, you are deemed to have accepted all of the terms below. If you do not agree, please refrain from using ffbd.
Ffbd (ffbd.im) is an online Sports Betting and gaming platform operating under an international license, serving users in Bangladesh and select other countries. These terms and conditions apply to all use of ffbd's services.
Ffbd reserves the right to update these terms and conditions at any time. Members will be notified via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Ffbd provides betting services for entertainment purposes only. ffbd does not represent itself as a source of guaranteed income or a form of investment. Members bet at their own risk and should remain aware of the possibility of financial loss.
Registering with ffbd requires meeting certain eligibility criteria. Providing accurate and truthful information at the time of registration is mandatory. Accounts created using false information will be permanently closed and any balance held in the account may be forfeited.
Registration Eligibility Requirements:
Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed. Multiple accounts sharing the same device, IP address, or household may be flagged as suspicious.
To update any information provided at registration, contact ffbd customer support. Name, date of birth, and ID number cannot be changed without verification.
Ffbd follows a KYC (Know Your Customer) process to ensure security and prevent fraud. KYC verification is mandatory for withdrawals above a certain amount. Accounts that have not been verified will have restricted functionality.
| Verification Type | Required Documents | Duration |
|---|---|---|
| Identity Verification | National ID / Passport | 24–48 hours |
| Address Verification | Utility Bill / Bank Statement | 48–72 hours |
| Payment Verification | Screenshot of payment method | 24 hours |
| Enhanced Verification | Selfie + ID | Up to 72 hours |
Submitted documents are stored securely within ffbd's systems and are never shared with third parties. If any issues arise during the verification process, the support team will be on hand to assist.
Deposits can be made on ffbd via bKash, Nagad, Rocket, Dutch-Bangla, and other available payment methods. Deposits are typically credited to your account instantly. ffbd is not liable for delays caused by payment gateway issues.
Withdrawals must be made using the same payment method used for the deposit. A special approval is required to withdraw via a different method.
Bonus balances cannot be withdrawn directly. Winnings derived from bonuses must meet the applicable wagering requirements before withdrawal. If those requirements are not met, the bonus balance will be forfeited at the time of withdrawal.
Ffbd reserves the right to suspend any transaction if there is reasonable suspicion of fraud, money laundering, or any other illegal activity. In such cases, the member may be asked to submit additional documentation.
Ffbd regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the relevant promotions page. General bonus terms and conditions are outlined below.
Welcome Bonus: A 150% bonus is available on your first deposit. This bonus is issued once only, and the combined total of the bonus and deposit amount must be wagered 15 times before any withdrawal can be made.
Reload Bonus: A reload bonus is available on a set deposit amount each week. The wagering requirements for this bonus are specified separately.
Referral Bonus: Refer a friend to ffbd and earn a referral bonus. The referred person must make a minimum deposit and place qualifying bets before the bonus is activated.
Important terms for bonus usage:
When betting on ffbd, certain basic rules must be followed. Once a bet is confirmed, it generally cannot be cancelled. However, in exceptional circumstances, ffbd reserves the right to void or amend a bet at its own discretion.
Odds in live betting can change rapidly. If the odds shift between the time a bet is submitted and when it is confirmed in the system, ffbd will offer the option to accept the new odds or cancel the bet.
Match fixing or betting using insider information is strictly prohibited. If proven, the account will be permanently closed and all winnings forfeited.
The following activities are strictly prohibited on the ffbd platform. Any violation may result in account termination and legal action.
Ffbd may suspend or permanently close an account without prior notice under the following circumstances.
Members may request to close their own account at any time. Any valid balance remaining in the account will be refunded; however, bonus balances will be forfeited.
To reopen a closed account, contact the ffbd support team. Reinstatement may be considered under special circumstances, but remains entirely at ffbd's discretion.
Ffbd is firmly committed to responsible gaming. Betting is a form of entertainment, and we are dedicated to ensuring it does not lead to addiction or financial harm. ffbd offers a range of tools to help you stay in control of your betting.
If you feel that betting is having a negative impact on your life, don't wait — contact ffbd's Responsible Gaming Visit the page for guidance and support. ffbd is always here to help.
Ffbd treats the privacy of members' personal information as its highest priority. Data collected during registration or the KYC process is used solely for identity verification, transaction processing, and platform security.
Ffbd never sells members' personal information to third parties. Data is not shared unless required by a valid law enforcement request or court order. For more details, please Privacy Policy read it here.
If a dispute arises with ffbd, contact customer support in the first instance. Most issues are resolved within 24–72 hours. If the matter remains unresolved, a formal complaint may be submitted to ffbd's complaints management department.
In any dispute regarding betting outcomes, ffbd's server logs, timestamps, and system records shall serve as the final authority. If a technical error results in an abnormal outcome, ffbd reserves the right to review and correct it.
Steps to File a Complaint:
Ffbd reserves the right to amend these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If any part of these terms is found to be legally unenforceable, the remaining provisions will continue in full effect. ffbd's failure to enforce any provision shall not be construed as a waiver of its rights.
For any questions regarding these terms, email us at: support@ffbd.im