When you register on ffbd or use our services, you share certain information with us. This privacy policy clearly sets out what data we collect, how it is used, and the steps we take to keep it safe. ffbd is committed to full transparency.
A quick overview of how your data is kept secure at ffbd
End-to-End Encryption
All your personal information and transactions are protected with SSL/TLS encryption. No third party can access your data in any way.
Data Not for Sale
Ffbd never sells your personal data to third parties or shares it for advertising purposes. Your data is used solely to deliver services to you.
Secure Server Storage
Your data is stored on internationally certified secure servers. Regular security audits are conducted to ensure server integrity.
Based on your consent
Ffbd only collects data based on the consent you provide. You may withdraw your consent at any time.
Full Transparency
We explain clearly why each piece of information is collected — no hidden clauses or vague language. That's the ffbd way.
Your Rights Are Protected
You have the right to view, correct, or request deletion of your data. ffbd fully supports the exercise of these rights.
Important: This Privacy Policy applies to information collected through the ffbd.im website and app. By using any ffbd service, you are considered to have accepted this policy.
Various types of information are collected while you use the ffbd platform. This falls into two categories — information you provide directly, and information the system collects automatically. Full details are outlined below.
Information Provided by Member: During registration, we collect your name, email address, mobile number, date of birth, full address, and ID details. For KYC verification, a photo of your national ID or passport is required. All this information is stored in encrypted form on ffbd's secure servers.
Automatically Collected Data: When you browse ffbd, your IP address, browser type, device information, operating system, page visit logs, and session duration are automatically recorded. This data is primarily used to improve the platform's security and performance.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, NID | Registration Form / KYC |
| Contact Information | Email, Mobile, Address | Registration Form |
| Transaction Information | Deposits, Withdrawals, Bet History | Automated Records |
| Device Information | IP, Browser, OS | Automated Logs |
| Communication Records | Support chat, email | Customer Support System |
Ffbd uses your data only for specific, legitimate purposes. It is never used for anything unnecessary or unauthorized. The primary purposes are outlined below.
Ffbd never sells your data to advertisers or marketers. If you no longer wish to receive promotional messages, you can unsubscribe at any time.
Ffbd's website and app use cookies and similar tracking technologies to enhance your browsing experience, remember your login details, and analyze platform performance.
Essential Cookies: The platform cannot function properly without these. They are used to maintain login sessions, security tokens, and user preferences. These cookies cannot be disabled.
Analytical Cookies: Used to understand which pages are visited and how long users spend on them. These cookies do not reveal your personal identity and can be disabled from your browser settings.
Functional Cookies: Used to remember your language preference, theme settings, and more. Disabling these may limit certain features, but the platform will still be accessible.
Cookie Controls: You can manage cookies at any time via your browser's Settings > Privacy > Cookies section. Note that disabling essential cookies will prevent you from logging in to your ffbd account.
Ffbd does not retain your data indefinitely. Each type of information has a defined retention period, after which it is securely deleted or anonymized.
While account is active
All personal and transaction data is retained while your account is active. This is essential for providing our services.
5 years after account closure
Transaction records are retained for up to 5 years after account closure due to legal obligations and the possibility of dispute resolution.
KYC Documents: 7 Years
Under international financial regulations, identity verification documents must be retained for 7 years.
Marketing Data: Until consent is withdrawn
Any data held for promotional communication is deleted as soon as you unsubscribe.
Support Records: 2 years
Customer service communication records are permanently deleted after 2 years.
Ffbd does not sell or rent your personal data to third parties. However, limited information may be shared with trusted partners to deliver our services. Strict confidentiality agreements are in place in every case.
Ffbd does not share your data with any third party for reasons other than those stated above. If you believe this policy has been violated, please contact us.
Ffbd believes you should have full control over your personal data. We guarantee the following rights.
You may request a full report of what data ffbd holds about you. Our support team will provide a complete report within 30 days.
If any of your information is incorrect or outdated, you can request a correction. It will be updated after verification.
Where there is no legal obligation to retain it, you may request that your data be deleted. This request will take effect after your account is closed.
You may request an export of your personal data in a readable format (CSV or JSON).
You may object to your data being used for marketing purposes, and ffbd will action that request immediately.
In certain circumstances, you may request that the use of your data be temporarily restricted.
How to Exercise Your Rights: To exercise any of the rights listed above support@ffbd.imEmail us or reach out via live chat. We will respond within 30 days.
Ffbd strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and additional verification may be requested in suspicious cases. If a minor's account is identified, it is immediately suspended and all associated data is deleted.
If you become aware that a minor is using ffbd, please support@ffbd.imto let us know and we will act promptly. To parents and guardians — we urge you to stay attentive to your child's online activity.
The minimum age to register on ffbd is 18. Registering with a false age is a serious violation and may result in permanent account closure and forfeiture of all balances.
Ffbd uses the latest technology and practices to protect your data. Our security team monitors systems 24/7 to prevent any unauthorized access or data breaches.
If you notice any suspicious activity on your account, change your password immediately and contact ffbd Support. We will act as quickly as possible.
Ffbd may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email and a notice will be posted on the platform. Continuing to use ffbd after any changes are made will be considered acceptance of the revised policy.
The "Last Updated" date at the top of the page will change with each revision. If you need a copy of a previous version of the policy, our support team can provide one.
For any questions or concerns about this Privacy Policy, or to exercise your data rights, don't hesitate to get in touch with ffbd. Our data protection team is always ready to help.
Please Note: When submitting a data request, please contact us from your registered email or mobile number so we can verify your identity promptly.